General Terms of Service — Business Customers (B2B)

Version v1. A single document for all DreamersWare sites/brands, hosted on the gateway (payments.dreamersware.com), versioned, and linked from the Sites. It applies to purchases made by business customers. For consumers, see the General Terms of Sale — Consumers (B2C).

This document is a courtesy translation of the Italian original, provided for convenience. Only the Italian version (/legal/condizioni-generali-b2b) is authentic and legally binding; in the event of any discrepancy, the Italian text prevails. The contractual relationship is governed by Italian law.

Provider: DreamersWare S.r.l.s. — Registered office: Via Carlo Porta 2, 21052 Busto Arsizio (VA), Italy — registered with the Varese Companies Register, tax code and registration no. 04151010123 — R.E.A. VA-405537 — share capital €1,200.00 fully paid up — VAT no. IT04151010123 — support: help@dreamersware.com (multilingual).

Definitions

• Business customer: any company, professional, economic operator, entity or association purchasing for purposes relating to its own trade or business.
• Site: each DreamersWare site/brand (e.g. save-me.ai, dreamersware.eu, infodisplay.pro, alterego.it, etc.) from which the order originates. Sites owned by the company can be identified by the information shown in the site footer.
• Gateway: the centralised payment and order-confirmation platform payments.dreamersware.com.
• Product: any good or service (including listing-publication and business services), physical or digital, that is the subject of the order.

1. Subject matter and scope

These Terms govern the supply of DreamersWare Products and Services to Business Customers — including digital content and services (supplied immediately or at a later time), physical goods, subscriptions and listing-publication services. They constitute the prevailing contractual framework for such relationships; any general terms, purchase orders, standard clauses or conditions put forward by the Business Customer shall not apply, unless expressly accepted by DreamersWare in writing.

2. Conclusion of the contract and B2B declaration

When placing the order, the Customer declares that it is purchasing as a business customer for purposes relating to its own trade or business and accepts these B2B Terms. The declaration, together with the related details (company name, VAT number or entity tax code, contact person) and the timestamp, is collected and recorded by the Gateway. The contract is concluded upon confirmation of payment, followed by a confirmation on a durable medium (email).

3. Technical steps of the purchase

The Customer selects the Product/Service on the Site of origin, enters or confirms its tax and billing details, corrects any input errors before payment, reviews the order summary on the Gateway, accepts the applicable Terms and proceeds to payment. DreamersWare archives the contract with a record of the version of the Terms, the timestamp, the order details and the confirmations given by the Customer; the Customer receives an email confirmation on a durable medium.

4. Our commitments

DreamersWare undertakes to supply Products and Services conforming to what is described in the order and on the Site of origin, to perform with professional diligence and to send the order confirmation on a durable medium (email). For physical goods, the delivery times indicated are estimates unless otherwise agreed in writing.

5. Obligations of the Business Customer

The Business Customer undertakes to: provide accurate, up-to-date company details (company name, VAT number or entity tax code, contact person, SDI code or certified email (PEC)) required for the order and for its correct tax treatment; use the Services within the agreed limits; and ensure, for any content it publishes, that such content is lawful and complies with applicable laws and third-party rights.

6. Account, credentials and security

The Customer is responsible for keeping its login credentials safe, for the use of its account and for the activities carried out through its access, except in the case of fraudulent use attributable to DreamersWare. The Customer shall promptly notify DreamersWare of any unauthorised use or compromise of its credentials of which it becomes aware.

7. Business Services and Products

DreamersWare supplies Business Customers with digital content and services, physical goods, subscriptions and listing-publication services, as described in the order and on the Site of origin. The characteristics, duration and price are those stated at the time of purchase. Detailed rules may vary by Product category; the publication of listings is governed by the following article.

8. Publication of listings

For listing-publication services (e.g. mercatiniincentro.it, infodisplay.pro, etc.), the Service consists in the publication of the listing for the period stated in the order, normally one year, activated after payment and subject to the following conditions:

• the purchased period runs from activation or from the first publication of the listing;
• DreamersWare does not guarantee sales, leads, minimum visibility or commercial results of any kind: the Service concerns publication only, not its outcome;
• the Customer is responsible for the content published (text, images, data, prices and offers) and warrants its lawfulness, accuracy and compliance with third-party rights;
• DreamersWare may reject, suspend or remove listings that are unlawful, misleading, offensive, counterfeit, irrelevant or otherwise contrary to the Publication and Content Rules and applicable policies, including after publication;
• where the listing requires manual review, publication is not necessarily immediate;
• any delay attributable to the Customer in supplying the necessary materials or information does not give rise to a refund nor extends the period, unless otherwise indicated.

Disabling renewal prevents further charges but does not entitle the Customer to a refund of the current period. Listing publication is also subject, insofar as compatible, to the Site's Publication and Content Rules and to the statutory obligations applicable to online services and platforms (including, where applicable, Regulation (EU) 2022/2065 — the "Digital Services Act" — on illegal content, notices and traceability of economic operators).

9. Customer content and indemnity

The Customer warrants that it holds all rights to the content, images, text, trademarks and materials uploaded or transmitted, and that such material is lawful, accurate and does not infringe third-party rights. The Customer undertakes to indemnify and hold DreamersWare harmless from any third-party claim, action or damage arising from content it supplied that is unlawful, inaccurate, misleading or infringing of the rights of others.

10. Intellectual property

Unless otherwise agreed in writing, DreamersWare software, code, interfaces, layouts, databases, content, documentation, trademarks and materials remain the property of DreamersWare or of the respective owners. The Customer is granted only a limited, non-exclusive, non-transferable right of use, consistent with the order and with any licence terms indicated by the Site.

11. Term of the services

The Services run for the period stated in the order (e.g. one year). Unless otherwise indicated, the term starts upon activation following payment.

12. Renewals and how to disable them

Where provided for in the order, the Service renews automatically for successive periods of the same duration as the original one, unless the Customer disables renewal before the renewal date, through the dedicated account area or by the other means indicated in the order confirmation. Where applicable, DreamersWare sends the Customer, before expiry, a notice stating the renewal date and the deadline by which renewal can be disabled. In the event of non-payment, DreamersWare may suspend the Service or decline to renew it. Disabling renewal leaves the Service active until the end of the period already paid, with no further charges and no refund of the current period.

13. Prices and payments

Prices are stated in euros. VAT is applied in accordance with the legislation in force, based on the nature of the transaction and the Customer's details (normally the standard rate of 22%). Payment is handled through Banca Sella / Fabrick. In the event of non-payment, DreamersWare may suspend or decline to activate the Service.

14. No right of withdrawal

The consumer right of withdrawal under the Italian Consumer Code (Codice del Consumo) does not apply to B2B purchases. These Terms and any written agreements between the parties apply instead. The legal guarantee for defects or non-conformity covers defects existing at the time of purchase (normal wear and tear excluded) and lasts 1 year, as governed by Articles 1490 et seq. of the Italian Civil Code (Codice Civile).

15. Suspension or termination of the Service

DreamersWare may suspend or terminate the Service in the event of breach of these Terms, unlawful use, non-payment or an order of a competent authority. As regards content published by the Customer (e.g. listings), DreamersWare may remove anything that proves to be unlawful, misleading or infringing of third-party rights.

16. Third-party services

Some Services may depend on third-party infrastructure, payment systems, hosting, APIs, cloud services or suppliers. DreamersWare is not liable for interruptions, malfunctions or unavailability attributable exclusively to such third parties, save as mandatorily provided by law.

17. Force majeure

DreamersWare is not liable for delays or non-performance caused by events beyond its reasonable control, including network failures, unavailability of third-party suppliers, cyber attacks, orders of public authorities, natural disasters, strikes, power outages or other force majeure events.

18. Changes to the Services

DreamersWare may update, improve or modify non-essential features of the Services, provided such changes do not materially impair the performance purchased by the Customer for the period already paid.

19. Liability

To the extent permitted by the law applicable to business-to-business relationships, DreamersWare's liability in connection with the Service is limited to direct damages and, in any event, to the amount paid by the Customer for the Service concerned. Indirect damages, loss of profit and loss of opportunity are excluded, except in cases of wilful misconduct or gross negligence.

20. Refunds

Save in the event of a written agreement to the contrary, an error, a defect/non-conformity, non-performance attributable to DreamersWare, or a statutory obligation, no refund of the current period is due once the Service has been activated. Any refunds are handled in accordance with the applicable commercial terms.

21. Processing of personal data

The personal data of the Business Customer's contact persons are processed in accordance with the Privacy & Cookie Notice, which forms an integral part of these Terms and is available at payments.dreamersware.com/legal/en/privacy, in compliance with Regulation (EU) 2016/679 (GDPR). Provision of the data needed for the order, payment, invoicing and confirmation on a durable medium (email) is essential for the conclusion and performance of the contract.

22. Support

Support is available at help@dreamersware.com (multilingual).

23. Governing law and jurisdiction

These Terms are governed by Italian law. The Court of Busto Arsizio (VA, Italy) has exclusive jurisdiction over any dispute.

24. Specific approval of clauses (Articles 1341-1342 of the Italian Civil Code)

Pursuant to and for the purposes of Articles 1341 and 1342 of the Italian Civil Code (Codice Civile), the Business Customer specifically approves, by means of a separate, dedicated acceptance collected by the Gateway at the time of the order (distinct from the general acceptance of these Terms), the following clauses: Article 1 (prevalence of these Terms and exclusion of the Customer's purchasing conditions), Article 9 (warranties on Customer content and indemnity), Article 12 (automatic renewal and tacit extension), Article 15 (suspension or termination of the Service and removal of content), Article 19 (limitation of liability), Article 20 (limits on refunds), Article 23 (exclusive jurisdiction).

25. Amendments

These Terms may be updated; each revision is assigned a new version number. The Terms in force at the time of the order apply.